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Consumer complaints and reports in 2021 show seven characteristics
By: Date: 2022-03-17 Categories: chinesefood Tags: ,

In 2021, the national market supervision department accepted a total of 23.812 million consumer complaints, reports and inquiries through the national 12315 platform, telephone, fax, window and other channels, with a year-on-year increase of 11.8%; The economic loss recovered for consumers was 5.55 billion yuan, a year-on-year increase of 26%. It mainly presents the following seven characteristics.

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