A hot pot restaurant in Lanzhou was fined 10,000 yuan for unsanitary tableware! Have you encountered any cases around you?
By: Date: 2021-03-04 Categories: chinesefood Tags: ,
   In order to welcome the upcoming”March 15 International Consumer Rights Day” in 2021, create a harmonious and reliable consumer environment and better protect the legitimate rights and interests of consumers, The Market Supervision Bureau of Qilihe District, Lanzhou closely focused on the theme of”Guarding Safe and Smooth Consumption” and announced typical cases of infringement of consumers’ legitimate rights and interests in 2020.

  Handle the font size of the door Complaints about violations and ordering rectification

  Introduction to the case

   On July 24, 2020, the Qilihe District Market Supervision Bureau received a report from the 12315 Command Center of the Provincial Market Supervision Bureau, reporting a beef located in Qilihe District Noodle shop, there is a trademark infringement, and the Qilihe District Market Supervision Bureau is requested to investigate.

  Processing result

   law enforcement officers immediately went to the scene to investigate on the spot after receiving the report. Through investigation, it was found that the registered name of the beef noodle restaurant was a certain beef noodle restaurant in Qilihe District. The business license name does not match, the parties actively cooperated in the investigation process, which is the first violation of the law, and they have actively provided relevant evidence. The door number has been changed on August 13, 2020, and the Qilihe District Market Supervision Bureau law enforcement officers criticized and educates them and reported them. People are satisfied.

  Case Analysis

   The case involved trademark infringement and trademark infringement, which means that the actor used the same or similar goods on the same or similar goods as or similar to its registered trademark without the permission of the trademark owner Trademarks, or other acts that interfere with or hinder the use of the registered trademark by the trademark owner and damage the legal rights and interests of the trademark owner. The weak legal knowledge of merchants misleads consumers and also brings adverse effects to enterprises. The Qilihe District Market Supervision Bureau urges merchants to strengthen legal awareness, protect consumers’ legitimate rights and interests, and maintain market order.

   Handling complaints about the implementation of obsolete standards for white rock sugar sold in hypermarkets

  Introduction to the case

   On December 9, 2020, the Xiguoyuan Market Supervision Office of the Qilihe District Market Supervision Bureau received two complaints, claiming that they purchased one at a hypermarket. The white rock candy produced by a company in Baolanzhou (hereinafter referred to as the company), the production date is November 27, 2019, the implementation standard marked on the package is QB1174, the implementation standard has been abolished, the company produces and sells products that do not meet the food safety standards .

  Processing result

After receiving the report, the   West Orchard Market Supervision Office inspected the company. The company has a food production license and within the validity period, the company’s packaging materials No wrongly labeled rock candy outer packaging was found in the warehouse and finished product warehouse. After understanding, it was learned that the company had replaced the new packaging in October 2020 and voluntarily recalled the incorrectly printed packaging. The company commissioned a third-party inspection every year. Inspection report, and ask for the factory batch self-inspection report of the rock sugar manufacturer every time you purchase rock sugar. The company’s white rock sugar implementation standard should be QB/T1174 incorrectly labeled as QB1174, and it has rectified itself before complaining. According to the provisions of Article 148, Paragraph 2 of the Food Safety Law of the People’s Republic of China, it will not be granted. Compensation, inform the reporter of the relevant situation.

  Case Analysis

   There are still many complaints and reports about the defects of pre-packaged food labels. In accordance with the “Food Safety of the People’s Republic of China” without affecting food safety and misleading consumers The provisions of the second paragraph of Article 125 of the Law shall be dealt with. No compensation shall be paid for consumers who have purchased foods with defective labels in accordance with the provisions of Article 148, Paragraph 2 of the Food Safety Law of the People’s Republic of China. Here also ask the fake buyers to make way for the real consumers, and do not excessively occupy the administrative law enforcement resources that should serve normal consumers.

   investigate and deal with the unqualified sampling inspection of tableware to ensure the safety of catering consumption and eating

  Introduction to the case

   Qilihe District Market Supervision Bureau received an anonymous complaint from the 12315 Complaint Form, stating that the tableware of a hot pot restaurant in Qilihe District is unhygienic. On September 18, 2019, the Lanzhou Food and Drug Inspection Institute conducted random inspections on the bowls used in the hot pot restaurant. The test item”anionic synthetic detergent” did not meet the requirements of GB5750.4-2006″National Food Safety Standard for Disinfection Tableware”. The inspection conclusion was unqualified, and the law enforcement officers of the Qilihe District Market Supervision Bureau delivered the inspection report to the party concerned and issued a notice of ordering correction. On April 16, 2020, the Lanzhou Food and Drug Inspection Institute again conducted random inspections on the tableware spoons, discs, and bowls used in the store, and the inspection results were all unqualified. The Qilihe District Market Supervision Bureau opened an investigation on May 8, 2020.

  Processing result

   After investigation:On October 8, 2019, the parties concerned received the unqualified inspection report from the Lanzhou Food and Drug Inspection Institute and reported to the Qilihe District Market for supervision and management The bureau submitted a rectification report. However, in the subsequent business process, sampling again, the party still has the situation of unqualified sampling of tableware spoons, discs, and bowls. The person in charge of the shop approved the inspection report. The above actions of the parties violated Article 33, Paragraph 1, Item 5 of the”Food Safety Law of the People’s Republic of China”,”Food production and operation shall meet food safety standards and meet the following requirements:(5) Tableware, drinking utensils and serving Containers for directly ingested food should be washed and disinfected before use, and cookware and utensils should be washed and kept clean after use.” According to Article 126, Paragraph 1, Item 5 of the”Food Safety Law of the People’s Republic of China”,”If one of the following circumstances violates the provisions of this law, the food safety supervision and administration department of the people’s government at or above the county level shall order corrections and give Warning; those who refuse to make corrections shall be fined not less than 5,000 yuan but not more than 50,000 yuan; if the circumstances are serious, they shall be ordered to suspend production and business until the license is revoked:(5) Tableware, drinking utensils and containers for directly imported food shall not be used before use After being cleaned, disinfected, or cleaned and disinfected to be unqualified, or catering service facilities and equipment are not regularly maintained, cleaned, and verified in accordance with regulations.” According to the regulations, the Qilihe District Market Supervision Bureau decided to fine the parties 10,000 yuan.

  Case Analysis

   In this case, the market supervision department found clues from the results of the sampling inspection of tableware in the catering service industry. Through administrative penalties, it played a very good disciplinary effect on the parties. At the same time, it passed Order corrections so that the parties concerned can make timely corrections to illegal behaviors, achieving the effect of administrative penalties combining punishment and education, prompting the catering service industry to gradually standardize, institutionalize, and normalize the cleaning and disinfection of meal (drinking) utensils to ensure catering consumption Eat safe, prevent food safety accidents from happening.

   Misunderstanding complaints reached a settlement agreement

  Introduction to the case

   Qilihe District Market Supervision Bureau received a complaint from the 12315 Command Center of the Provincial Market Supervision Bureau on April 8, 2020, stating that the complainant complained about the sales of a Jingang wholesale market The ingredient list of beef noodle soup did not indicate the content of the common name of I+G (according to the requirements of the National Standard 7718 of the National Health Commission), and consumers demanded double compensation in accordance with the provisions of the Food Safety Law.

  Processing result

   The law enforcement officers of the Jingang Sugar and Liquor Market Supervision Office will conduct on-site inquiries to the merchants and make records, and collect relevant product inspection reports and business licenses of the merchants. The law enforcement officers responded to the complainant through the relevant information provided by the merchant:1. The complainant had a misunderstanding with the merchant. 2. The parties involved did not make a subjective error. 3. The food ingredient list of the food involved in the business complied with the regulations and standard labeling, and the two parties finally reached a settlement.

  Case Analysis

  According to the information provided by the merchant in this complaint, I+G is the abbreviation of the combination of two flavoring agents and the beginning of the English letter. That is, a mixture of 50%sodium inosinine and sodium guanine. Food additives should be labeled with their general name in the . The general name of food additives can be labeled as the specific name of the food additive, or as the functional category name of the food additive and labeled at the same time The specific name or international code (INS number) of the food additive.